Hard Drive Miracles Terms of Service
You are entering into an agreement for Hard Drive Miracles data recovery services with Zepps Computer Services LLC (DBA Data Recovery Miracles). You acknowledge that the media might not be recoverable. You are entering this agreement because you own the media or you are authorized by the owner of the media to request data recovery services.
You should not use a regular letter or Manilla envelope to ship your device, it most likely will tear open and get lost in shipping. You are responsible for the safe transportation of your hard drive, flash drive, SSD, or Memory Card! The device shells might be discarded. You understand that data recovery services cannot be guaranteed. You agree to hold ZCS LLC harmless not only for failure to save data, but also for any data recovery tasks that result in more damage. Some actions taken by Data Recovery Miracles could cause damage that makes data recovery more difficult or even impossible for another data recovery service. There is no charge if data is not recovered, but declined recoveries are charged $25– $100 per device. We do not offer refunds after a recovery has been delivered. You will be charged one of the prior amounts if recovery is successful. The amount of time spent on recoveries vary. Pricing is based on both time, effort and equipment used. The amount of money spent on my equipment is astounding and you must understand that we do perform these “miracles” but it takes time, effort, skill, and resources. Before I started this company I was under the impression I was being ripped off by data recovery labs when in reality the margin is small in relation to the materials and money that needs to be put of on a yearly basis. This is why I charge a fee if a recovery is refused, if i didn’t this business would be a waste of time especially since I am a one man operation.
Hard Drive Recovery are offered at a flat rate that are determined are on a case by case basis.
PRICES ARE BASED ON THE FULL CAPACITY OF THE DEVICE, NOT THE FILE SIZE OR COUNT.
Hard Drive Miracles prices include clean room examination and repair. Recovery media is not included but can be purchased through us or shipped with your failed drive originally. Return media is not encrypted standard but can be for an additional fee. You can provide return media if desired. You can request and pay for alternate shipping methods. Our recovery rates are subject to change at any time. Our website reflects our current prices and supersedes any printed or saved media.
Hard Drive Miracles agrees to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from client equipment. Flash Drive Miracles shall not be liable for any claims regarding the physical functioning of the equipment/media or the condition or existence of data on storage media supplied. Hard Drive Miracles is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during, or after the service. Customer is aware of the inherent risks of injury and property damage involved in data recovery, including without limitations, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Hard Drive Miracles, and assumes any and all known risks of injury and property damage that may result
Payment is due in full upon completion of successful recovery, prior to a release of data.
Device capacity/size: _______________________________ Device brand: _______________________
Email: ____________________________________________ Phone # ________________________
Print Name: _______________________________________ Date: __________________________
Signature: _________________________________________
Has someone previously tried to recover/repair your device? [ ] Yes [ ] No
Your Return Address:
Our Company Address:
Data Recovery Miracles
749 S. 8th St. Ste 111
West Dundee, IL 60118
(Optional) How did you hear about us? [ ]Google [ ]Bing [ ]Yahoo [ ]Facebook
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